Tech Support

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Diagnostics / Setup / After-sales Help

Technical support for product setup, troubleshooting, and post-delivery issues.

Use the support form below to contact the AUTOOL technical support team. To help us review your case faster, include your order number, product model, a short description of the issue, and any useful photos or videos if available.

Primary SupportForm + Email
Response Time24-48 Hours
Aftersalesaftersale@autooltech.com
WhatsApp+86 189 2647 7404

Before You Submit

Order details Include your order number and the email address used when the order was placed.
Product information Tell us the product name, model, and any version or firmware details shown on the device.
Issue summary Describe what happened, when it started, and what steps you already tried.
Media helps Photos, screenshots, and short videos can make diagnostics much faster.

Direct Support Channels

Tech Support FormUse the form on this page for the most complete case submission.
Aftersales Emailaftersale@autooltech.com
General Supportshop@autooltech.com
WhatsApp+86 189 2647 7404

Submit Your Request

Please complete the form below. We will review the information and reply with troubleshooting steps, return instructions, replacement handling, or another appropriate support solution based on your case.

ContactAndTechSupport0324

Common Support Topics

  • Product setup and first-time activation
  • Compatibility questions and connection issues
  • Firmware or software update assistance
  • Error messages, abnormal behavior, or missing parts
  • Damage in transit or wrong-item reports
  • Warranty, return, and replacement coordination

Related Pages

Contact UsGeneral contact channels, business address, and support timing.Return & Refund PolicyReturn flow, refund timing, and statutory rights.Shipping PolicyDelivery timing, tracking notes, and carrier information.Track Your OrderUse your tracking number to check the latest shipment status.